I am caught on the notion that Quality is based on one individual perspective. If this person
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I am tracking with Phaedrus’ mental conversation, even up to his epiphany-induced breakdown. Whatever truth was suddenly made clear in his mind caused his entire being to
Back to the idea of knowledge through application. Pirsig is doing it quite nicely with a motorcycle metaphor. I need a better understanding of this Quality business, so I want to consider items to which the term “quality” has been given, and why. The immediate instance in my mind is my father’s use of the term—to denote an item that is lasting. He uses the term "quality" to express that the item represents a utilitarian function. He hates purchasing anything that is plastic, cheap, or disposable. He is a man of Dewalt drills, Carhartts, cast iron pans, and steel fence posts. This leads me to a tentative belief about Quality: it is utility-based. My dad sees the leather belt as quality for the same reason my mother sees a second-hand mixing bowl as quality—it fills the immediate utilitarian purpose. For him, the question is “does it last?” for her, it’s “how much does it cost?”
That Quality is utilitarian may seem a base notion, but take it further. Why is a film like Les Miserables deemed “quality” (winning three Oscars and three Golden Globes), compared to the oft-mocked “The Last Airbender?” (Sorry to any Airbender fans—you’re the minority.) I believe quality is based on meeting needs. Les Miserables met present “movie needs” (to be poignant, pure, romantic, thrilling, etc.) lingering in our subconscious. “This is going to be good,” meaning, “I believe this will fill the emotional needs I have acquired on account of expectations (among other things) in regards to this film.” Tracking? Some needs are very utilitarian, in which case we lessen the need for aesthetic. Like this paint-chipping seat-torn
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bike I own—it gets me to school;
that’s what matters (to me.) Other needs, like self-actualization (topping Maslow’s Hierarchy), require different forms of Quality to be met. Still tracking? Another example is water. What does “higher quality” water mean? Usually, it means more filtered, less chemicals, more pure. It is generally only applied to water used for human consumption, so in the situation “quality” denotes that the product better fulfills the human need of water, to nourish and replenish.
Perhaps Quality benefits from being understood as the manifestation of met needs. A partial truth at its best, but it’s getting somewhere. And movement in these sorts of topics is good.
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